Thank you for shopping with Golden Kicks! Our Shipping Policy is designed to provide you with a clear understanding of our shipping procedures and expectations.
Order Processing Time: 1 Day
We strive to process and dispatch all orders within 1 business day of receiving the order. Orders placed on weekends or public holidays will be processed on the next business day.
Order Delivery Time: 3-5 Days
Once your order is processed, the estimated delivery time is 3-5 business days. Please note that delivery times may vary based on your location and external factors beyond our control.
Shipping Fees: Free
Golden Kicks is pleased to offer free shipping on all orders. There are no additional fees for standard shipping within our delivery areas.
Tracking Your Order
For your convenience, we provide order tracking. Once your order is shipped, you will receive an email with tracking information to monitor the status and estimated delivery date of your package. You can also track your order from here.
Address Accuracy
It is crucial to provide accurate and complete shipping information during the checkout process. Golden Kicks is not responsible for delays or delivery issues resulting from incorrect or incomplete address details provided by the customer.
Delivery Issues
If you experience any issues with the delivery of your order, please contact our Customer Care at care@goldenkicks.in or call Customer Care at +91 777 893 9973. We will assist you in resolving the matter promptly.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please reach out to our Customer Care team immediately. We will initiate an investigation and work towards a satisfactory resolution, which may include a replacement or refund.
Returns and Exchanges
For information on returns and exchanges, please refer to our dedicated Returns Policy page on our website.
Changes to Shipping Policy
Golden Kicks reserves the right to update or modify this Shipping Policy. Any changes will be communicated through our website. Continued use of our services constitutes acceptance of the revised policy.
If you have any questions or concerns regarding our Shipping Policy, please contact us at care@goldenkicks.in or call Customer Care at +91 777 893 9973.
Thank you for choosing Golden Kicks. We appreciate your trust in our shipping process, and we hope you enjoy your purchases!